Matrix Imaging Solutions is a full-service provider of intelligent customer communications, specializing in high-volume transactional document processing, printing, electronic delivery, and mailing services. Matrix serves clients primarily in the utility, government, and financial sectors, with significant experience supporting municipal utility billing and other mission-critical customer communications.
Matrix provides a turnkey, in-house solution that includes data processing, document composition, printing, inserting, archiving, and mailing. The company uses advanced production technology to support a wide range of file formats and create customized customer communications. Matrix also provides secure data transmission, online job tracking and document proofing, reporting, bill archiving, and customer support through its Matrix Access client portal.
Matrix combines specialized industry experience, secure technology, redundant production capabilities, and dedicated customer support to deliver reliable, accurate, and cost-effective customer communication services. Its focus on quality, security, business continuity, postal optimization, and ongoing technology modernization enables Matrix to meet the demanding requirements of government and utility organizations.
